Privacy & Terms

This page explains how we collect and use your information and the terms that govern the use of our services and website.

Last updated: October 28, 2025 (JST)

Privacy Policy

We respect your privacy. This policy describes our practices for ginro-guard.com and services offered by GINRŌ GUARD LLC.

Information We Collect

  • Data you provide: Contact details, company info, RFP documents, messages sent through forms or email.
  • Automatic data: Device info, approximate location, pages visited, referrers, timestamps. Collected via logs and analytics.
  • Customer content: Security assessment artifacts you choose to share such as test scopes, evidence, and tickets. Access is limited to need-to-know.

How We Use Information

  • Provide and improve services, respond to inquiries, and deliver proposals.
  • Operate the site, prevent abuse, and perform analytics.
  • Meet legal, compliance, and contractual obligations.
  • Communicate about updates, with opt-out available for marketing emails.

Sharing and Transfers

  • Vetted service providers under contract who support hosting, analytics, communications, or billing.
  • Transfers required by law or to protect our rights or safety.
  • Cross-border transfers may occur. Where required, we implement appropriate safeguards.

Retention

We keep personal data only as long as needed for the purposes above, to comply with legal requirements, or as agreed in our contract. Security assessment artifacts are retained per statement of work and can be deleted on request unless law requires otherwise.

Security

We apply reasonable technical and organizational measures such as access controls, encryption in transit, secure development practices, and least-privilege. No method is perfectly secure.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data. You may also object to processing or request portability. To exercise rights, contact us using the details below.

Cookies

We use necessary cookies for site operation and may use analytics cookies to understand usage. You can control cookies in your browser settings. Some features may not work without certain cookies.

Children

Our site and services are for business users. We do not knowingly collect personal data from children.

Terms of Service

By using our site or services you agree to these terms. If you use our services under a separate agreement and there is a conflict, the signed agreement controls.

Acceptable Use

  • Do not attempt to access or disrupt systems you do not own or control except with written authorization from the lawful owner.
  • Do not upload unlawful, infringing, or harmful content.
  • Do not interfere with or degrade the site or services.

Disclaimers and Liability

The site is provided on an as-is basis. To the extent permitted by law, we disclaim all warranties and limit liability to direct damages up to the amount paid for services in the 12 months before the claim. These limits do not exclude liability that cannot be limited by law.

Changes

We may update this page. Material changes will be reflected by updating the date above and, where appropriate, additional notice.

Contact

For privacy or terms questions, or to exercise your rights, contact us at [email protected].

GINRŌ GUARD LLC

Meguro-ku, Tokyo

Japan

Contact form - Use the contact page for secured submission.